Privacy Policy
Effective Date: 9/1/2026
At Sanctuary Pilates Studio, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide, including:
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Name
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Email address
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Phone number
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Mailing address (if applicable)
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Class bookings and appointment information
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Membership details
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Billing and payment information (processed securely through third-party payment providers)
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Information you submit through contact forms or inquiries
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We may also automatically collect certain technical information, including:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on our website
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Cookies and analytics data
How We Use Your Information
We use your information to:
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Schedule and manage classes and appointments
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Process memberships and payments
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Respond to inquiries and customer service requests
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Send appointment confirmations and reminders
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Provide updates about classes, promotions, and studio events (you may opt out at any time)
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Improve our website, services, and customer experience
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Comply with applicable legal obligations
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can modify your browser settings to refuse cookies; however, some website features may not function properly.
We may use third-party analytics services, such as Google Analytics, to better understand website traffic and improve our services.
Payment Security
Payments made through our website are processed by trusted third-party payment providers. Sanctuary Pilates Studio does not store complete credit card information on our servers.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who help us operate our business, including:
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Scheduling software providers
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Payment processors
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Email communication platforms
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Website hosting providers
These providers are only permitted to use your information as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Your Privacy Choices
You may:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion of your personal information where permitted by law
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Opt out of marketing emails by using the unsubscribe link included in our communications
To make a privacy request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: